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Starbucks Store
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My Starbucks Rewards

Earn Stars at participating Starbucks® stores and online at StarbucksStore.com with purchases of At-Home coffee products such as packaged coffee, Starbucks VIA® Ready Brew, K-cup® packs and Verismo™ pods.

StarbucksStore.com customers can receive a maximum of 10 Stars per order. A unique Star Code will be included in your shipment confirmation email. Your Star code value will be equal to the number of qualifying products in this order. Star Codes expire six months after your order is shipped.

Enter the code at starbucks.com/entercode, sign in or sign up, and you're on your way to My Starbucks Rewards™ benefits like free food or free drinks at participating Starbucks® stores. Some restrictions apply. Visit starbucks.com/card/rewards for program details.

Also, My Starbucks Rewards™ members get a Star for each purchase made with a registered Starbucks® Card.

Returns & Exchanges



We appreciate your business and we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price within 60 days of purchase. Exchanges are processed as a refund of the original purchase price, and you must place a new order for a replacement product. You may contact our Customer Service Team to assist you in placing a new order. Contact us at StarbucksStore.ca@starbucks.com or call us toll free at 855 271 6217.

Any gift item shipped to you from Starbucks Store may be returned. However, funds will be returned in the form of a gift card to the customer who received the gift(s). Returns for orders originally purchased with a Starbucks Card will be refunded in the form of a new Starbucks Card.



» How do I return a package?

» What do I do if my order is incomplete, incorrect or damaged?



How do I return a package?
Fill out and include a Return Form in a package with all items you wish to return. If you are re-using the package you received, please remove the old shipping label from the package or make sure that it is covered. Ship the package to the address listed below (Starbucks will not pay for the return shipping charges).


If you do not have a Return Form and cannot print a new one, please contact us at StarbucksStore.ca@starbucks.com [email link] or call us toll-free at 855 271 6217. Our Customer Service Team hours are Monday – Friday, 9 a.m. – 6 p.m. EST.

Starbucks Coffee Company
Returns Processing
1 Steelcase Road West
Unit 9
Dock Door 19
Markham, ON. L3R 0T3

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What do I do if my order is incomplete, incorrect or damaged?
Please call us toll-free at 855 271 6217. Our Customer Service Team hours are Monday – Friday, 9 a.m. – 6 p.m. EST. (Closed Saturday – Sunday).

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